Privacy Policy

1. Data controller

EuroHydra Connect B.V. is the data controller for the processing described in this policy. The company is registered in The Netherlands, Chamber of Commerce No. 97931276, VAT No. NL868293374B01, RSIN 868293374.

For any privacy-related question, you can reach us by email at info@eurohydra.com or through the contact page.

2. What data we collect

When you use the inquiry form on this website, we collect the information you provide:

• Name and company name
• Email address and, if provided, phone number
• The content of your message (product request, model codes, references, etc.)
• Your consent to data processing

When you visit the website, our hosting provider may process technical data such as IP address, browser type and pages visited, in line with standard server logging practices.

3. How we use your data

We use the data you provide for the following purposes:

• To respond to your inquiry and provide product information, quotations or replacement options
• To manage our business relationship with you and your company
• To improve our website and customer service

4. Legal basis for processing

We process personal data on the following legal bases under the General Data Protection Regulation (GDPR):

• Consent (Art. 6(1)(a)) — when you submit the inquiry form and accept the consent statement
• Contract / pre-contractual measures (Art. 6(1)(b)) — when processing relates to a request for quotation or supply of products
• Legitimate interest (Art. 6(1)(f)) — for maintaining records of business communication and improving our services

5. Cookies

This website uses a minimal set of technical cookies necessary for the site to function correctly. We do not use advertising or third-party tracking cookies. Your browser settings allow you to block or delete cookies at any time.

6. How long we keep your data

We retain inquiry data only as long as necessary for the purposes described in this policy, typically for the duration of the business relationship plus the retention period required by applicable tax and commercial law. After that, the data is deleted or anonymised.

7. Who we share data with

We do not sell or rent personal data to third parties. Data may be shared only where necessary to fulfil your request (for example, with suppliers or logistics partners involved in providing the requested products) and only to the extent required. Our email and hosting providers process data on our behalf under data processing agreements.

8. Your rights

Under the GDPR you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data («right to be forgotten»)
• Restrict or object to processing
• Receive your data in a structured, machine-readable format (data portability)
• Withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal

To exercise any of these rights, contact us at info@eurohydra.com. You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you believe your data is not being processed lawfully.

9. International transfers

Your data is processed within the European Economic Area (EEA). Where service providers outside the EEA are used, we ensure appropriate safeguards are in place in accordance with applicable data protection law.

10. Security

We take appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access and alteration, in line with current industry standards.

11. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be published on this page. Significant changes will be communicated through the website.

12. Contact

If you have any questions about this Privacy Policy or about how we handle your personal data, please contact us:

• Email: info@eurohydra.com
• Inquiry form: Contact page
• EuroHydra Connect B.V., The Netherlands